Privacy Policy
Effective July 10, 2026
Notary Smart Services LLC ("Notary Smart," "we," "us," or "our") respects your privacy. This policy explains what information we collect through our website at nsmartva.com, how we use it, and the choices you have.
Information we collect
We collect information in two ways:
- Information you give us. When you complete our contact form, book a consultation, submit a service request, or email us, we collect the details you provide — such as your name, email address, phone number, and the message or request you send.
- Information collected automatically. Like most websites, we use analytics tools that automatically collect limited technical information — such as your IP address, browser type, the pages you visit, and how you arrived at our site — through cookies and similar technologies.
How we use your information
- To respond to your inquiries and requests
- To provide, schedule, and administer our services
- To send information you have asked for or that relates to a service you engaged
- To understand how our website is used and to improve it
- To meet legal, tax, and recordkeeping obligations
Cookies and analytics
Our website uses cookies from our customer-relationship and analytics provider (HubSpot) to recognize returning visitors and measure site traffic. You can disable cookies in your browser settings; some site features may work differently if you do.
How we share information
We do not sell your personal information. We share it only in these limited situations:
- Service providers. Trusted companies that operate our tools on our behalf — such as HubSpot (contact forms and analytics) and Microsoft (bookings and forms) — process information solely to provide those services to us.
- Legal requirements. When required by law, subpoena, or to protect our rights, safety, or property.
- Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this policy.
Confidentiality of your documents
Documents and matters you entrust to us in the course of our services are handled with confidentiality and care. Access is limited to those who need it to perform the work you requested.
Data retention and security
We keep personal information only as long as needed for the purposes described here or as required by law, and we take reasonable measures to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices
- You may ask us to access, correct, or delete the personal information we hold about you.
- You may opt out of non-essential emails at any time by replying or contacting us.
To make a request, email support@nsmartva.com.
Children's privacy
Our website is intended for adults and is not directed to children. We do not knowingly collect information from children under 13.
Third-party links
Our site may link to other websites (such as our booking page or social profiles). We are not responsible for the privacy practices of those sites; please review their policies.
Changes to this policy
We may update this policy from time to time. The "Effective" date above shows when it was last revised.
Contact us
Questions about this policy or your information? Email support@nsmartva.com or write to Notary Smart Services LLC, Portsmouth, Virginia.
This policy is provided for general information and is not legal advice. Notary Smart Services LLC is not a law firm.